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Wellbeing Practitioner (Working from home)

  • Location:


  • Sector:

    Qualified Counsellor

  • Job type:

    Part Time

  • Contact:

    Samantha Reardon

  • Contact email:

  • Contact phone:

    01582 235 500

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


OH Medical are recruiting for a Wellbeing Practitioner to join our client, a leading Occupational Healthcare and wellbeing services provider. Working as part of a multi-disciplinary professional team, the role delivers wellbeing assessments and counselling. It requires knowledge of appropriate signposting and the ability to recognise when further action is required for employees with personal or work-related problems. With client consent, you will produce a management report to their employer. Counselling to support recovery will be a large part of this role.

This role is being offered on a permanent part-time basis (22.5 hours per week).

Roles & Responsibilities

• Undertake a comprehensive assessment of the bio-psychosocial factors impacting on performance or attendance at work
• Identify and recommend the appropriate route for management or onward refer to facilitate case resolution
• Use motivational interviewing techniques to drive /inspire changes in attitude or thought processes as part of supporting individuals to resolve issues
• Provide up to four sessions of counselling (including assessment session) to support employees with work or personal issues which are impacting on their ability to be at or stay at work
• To maintain confidential customer and client records in accordance with the General Data Protection Regulations (GDPR) and internal procedures
• Liaison and/or referral to other internal or external specialists to enable case progression
• Handle all cases in a professional manner, adhering to BACP Ethical Framework
• Escalate any cases that are unlikely to be resolved in a timely fashion to ensure client satisfaction is maintained
• Undertake ongoing professional development in line with business/professional body requirements
• Support delivery of other wellbeing services to organisations as required, assessing requests for training or consultancy to ensure that the right service is delivered to meet the organisation’s needs

Must Haves

• Must be computer literate, with strong verbal and written communication skills, able to conduct structured wellbeing assessments by telephone or face to face, complete a management report and be able to work independently. Previous report writing experience would be useful but training will be provided
• Degree/Diploma in a counselling and 2 years counselling practice experience
• Registered with a recognized counselling body e.g. BACP, UKCP etc
• Ability to listen effectively and demonstrate empathy
• Able to communicate effectively verbally and in writing
• Ability to set boundaries in terms of limits of expertise and time limitations, knowledge of confidentiality and limits to this
• Ability to understand and work to protocols
• Ability to use open and closed questions effectively in order to elicit relevant information
• Demonstrable influencing skills, able to adapt style as required
• Ability to maintain and develop working relationships
• Good understanding of health and wellbeing issues within an occupational environment
• Competent in problem solving and decision making. Able to confidently convey rehabilitation decisions and to discuss these in detail with demanding clients.
• Resilience and ability to deal with setbacks constructively and work to resolution of issues
• Able to demonstrate a clear attention to detail, ensuring that all relevant documentation is collated and correct
• Good planning, negotiation and organizational / time management skills.
• Good facilitation skills, able to tease out key underlying issues in both individual and group situations
• Good report writing skills and clear use of written English
• Ability to work as an independent practitioner
• An understanding of how bio-psycho-social issues might influence employee wellbeing and workplace performance
• Willingness to engage in continuous professional development, accept feedback, learn and contribute to continuous improvement in practice of self and others
• Willingness to undertake a course of study to obtain relevant Case Management qualifications
• Must be willing to complete Security Vetting, as applicable, which will involve completion of an online questionnaire providing personal information and providing proof of identity documents as required
• Maintains professional body register requirements

In return

• A competitive salary
• Excellent training and development opportunities
• Plenty of career progression opportunities
• 25 days annual leave + Bank Holidays
• Fantastic pension scheme
• Eye care test vouchers
• Flu jabs
• Reward Scheme
• Car discount scheme
• Buy and sell holiday scheme
• Life assurance


If you are interested in hearing more about this role, please call us today on 01582 235 500.